Terms of Use

01General provisions

These Terms of Use ("Terms") govern the rights and obligations of users of the akademskosavjetovanje.eu website and of the provider of academic mentoring and consulting services, as well as the conditions under which these services are offered and provided.

By accessing the website, using its content, and submitting a consultation request or concluding a service agreement, the user confirms that they are familiar with these Terms, understand them, and accept them in full. If you do not agree with the Terms, please refrain from further use of the site and our services.

02Definitions of terms

In these Terms, the following terms have the meanings set out below:

• Service provider or "we" — the legal entity behind the akademskosavjetovanje.eu website that provides academic mentoring and consulting services.
• User or "you" — any natural or legal person who accesses the website and/or uses our services.
• Website — the internet site located on the akademskosavjetovanje.eu domain.
• Services — academic mentoring, advising, guidance, consultations, proofreading, copy-editing, technical formatting, and all other services we provide through the site or by direct arrangement.
• Academic work — the user's final, graduate, master's, doctoral, seminar, scientific, or professional paper.
• Contract — a written or oral agreement between the Service Provider and the User on the provision of a specific service.

03Description of services

We provide specialized academic mentoring and consulting services intended for students and researchers at all stages of writing their own academic work. Our services include, but are not limited to:

• Consultations on selecting and registering the topic;
• Mentoring support with the research outline and methodology;
• Expert advice on organizing literature and sources;
• Guidance with quantitative and qualitative research;
• Proofreading, copy-editing, and technical formatting of the text according to faculty guidelines;
• Advice on correct citation and checking the originality of the work;
• Preparation of scientific and professional articles for journal publication;
• Preparation for the oral defense.

04How to use the website

The user must use the website in accordance with the applicable regulations of the Republic of Croatia and the European Union. It is strictly prohibited to:

• Use the site for purposes contrary to law, good practice, or moral principles;
• Send viruses, malicious code, or other harmful content;
• Attempt unauthorized access to the systems, data, or security mechanisms of the site;
• Automatically submit forms, scrape data, or engage in other forms of automated use without our explicit consent;
• Misrepresent yourself or use others' identities or contact details;
• Convey offensive, defamatory, threatening, or otherwise inappropriate content in communication with us.

Violation of these obligations may result in immediate termination of cooperation, blocking of access to the site, and potential legal consequences in accordance with applicable law.

05Process of establishing cooperation

5.1. Consultation request

The user contacts us via the consultation form, email, or phone, providing basic information (study level, field/area of study if applicable, a brief description of the situation and the need for mentoring support).

5.2. Consultation and offer

Based on the request received, we prepare a fair and reasonable offer containing a description of the service, a timeline, and a price. The offer is not binding until the user explicitly confirms acceptance.

5.3. Conclusion of the contract

The contract between the service provider and the user is considered concluded at the moment the user explicitly accepts our offer and pays the agreed deposit amount (if one is provided for).

5.4. Performance of the service

We perform the service within the agreed deadline, according to the instructions and specifications agreed with the user. The user is kept informed of the progress of the work at all times.

06Prices and payment

The prices of our services are set individually, depending on:

• The type and scope of the work;
• The study level (undergraduate, graduate, postgraduate);
• The difficulty of the topic and the complexity of the research;
• The delivery deadline;
• Additional specific requirements.

The final price of each service is agreed explicitly before work begins and forms an integral part of the contract. Prices are expressed in euros (EUR), and payment can be made by transfer to a bank account or by another mutually agreed means.

07User obligations

The user of the services undertakes to:

• Provide truthful, accurate, and complete information when submitting a consultation request and concluding the contract;
• Provide the materials and information necessary for performing the service in a timely manner;
• Act in accordance with the deadlines agreed in the contract;
• Pay the agreed fee within the agreed deadlines;
• Communicate politely and constructively throughout the cooperation process.

08Intellectual property

All content on the website (texts, images, design, code, logos) is protected by copyright law and is the property of the service provider or used with the permission of the original author. Any unauthorized downloading, reproduction, distribution, or use of the site's content for commercial or other purposes without written consent is not permitted.

As for the academic work itself that is created in cooperation with us: the final work is exclusively the intellectual property of the user. Our role is to provide consultations, mentoring support, guidance, proofreading, and technical formatting, and the user is fully responsible for the authorship, originality, and compliance of the work with the rules of their own educational institution.

09Limitations of liability

We strive to provide the highest possible quality of service, but:

• We do not guarantee that the user's academic work will be graded positively or accepted by the educational institution, as grading is entirely within the competence of mentors and examination committees;
• We are not liable for the decisions or assessments of mentors, examination committees, or educational institutions;
• We are not liable for any changes to faculty requirements, instructions, or regulations that take effect after the contract with the user is concluded;
• We are not liable for damages arising from incorrect, incomplete, or untimely information provided by the user;
• Our liability is in any case limited to the amount of the fee paid for the specific service.

10Confidentiality

We treat all information, data, and materials the user entrusts to us as strictly confidential. Our contractual relationships are based on professional confidentiality — we will not disclose the user's identity, the content of the work, or any other information to third parties without the user's explicit consent, except in cases prescribed by law.

Details of personal data processing are set out in our Privacy Policy.

11Cancellation of cooperation

The user may cancel further cooperation at any time by written notice. In the event of cancellation:

• The portion of work already performed is charged according to the agreed proportion or the time actually spent;
• Any overpaid amount is returned to the user within a reasonable period;
• The service provider reserves the right to charge reasonable costs if the work is in progress.

The service provider may unilaterally terminate the contract if the user materially breaches these Terms, fails to pay the agreed fee, or otherwise prevents the performance of the service.

12Changes to the Terms of Use

The service provider reserves the right to amend these Terms at any time, for example to align with amended legislation, service practices, or business policy. The amended Terms take effect on the day they are published on the website, and the date of the last change is always stated in the document header.

Users must check this page periodically to stay informed of any changes. Continued use of the site after the amended Terms are published is considered tacit acceptance of those changes.

13Governing law and dispute resolution

These Terms and all relationships arising from the use of the website and our services are governed by the law of the Republic of Croatia, with the appropriate application of European Union law.

In the event of a dispute, the contracting parties undertake to attempt to resolve it amicably, through agreement and negotiation. If the dispute cannot be resolved amicably, the court with subject-matter and territorial jurisdiction in the Republic of Croatia shall have jurisdiction.